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Orders and Shipping

Do you offer free shipping?

Yes, we provide free standard shipping on all orders over $50. For orders under $50, a small shipping fee applies, which will be shown at checkout.

HELP! I provided a wrong address. What can I do?

Now you should be quick. As long as we haven't handed over your order to the shipping carrier yet, we can still change your shipping address.

Send us an email to customersupport@synexisofficial.store or use our contact form.

Can I return my order?

We are sure that you will love our products. Nevertheless, we offer all our customers a 30-days-money-back-guarantee.

Just send us an email via customersupport@synexisofficial.store

We will be on top of it within 24 hours.

What if my order is damaged?

If the product arrives damaged, please send us an email immediately after receiving your order with a photo or a video that shows the damage.

We will then offer you a suitable solution as soon as possible.